Dear Customer, we thank you for the interest and confidence you have shown towards our company (hereinafter "company"), a division of Internic Moving Services Inc. We aim to make every effort to ensure that you are satisfied with our services. Our experienced team will strive to work on all the details of your move so that it is successful and hassle free.

1. TERMS AND CONDITIONS

By booking your move with us, you declare to have read, understood, and accept all terms and conditions as stated in the quote and contract: https://www.imsmovingnetwork.com/en/deposit/terms/TCVL (hereinafter refered to as "Agreement"). These terms and conditions supersede any other written or verbal agreement that may have been concluded previously. This Agreement is in the English and French language only and shall be governed and interpreted in accordance with the English and French language, regardless of any translations made for any purpose whatsoever.

If you do not wish to accept the terms and conditions in their entirety, you must not proceed with the electronic reservation; otherwise, you will be legally bound. The terms and conditions are applicable at all times to you, to any other person involved in your move (e.g. family members, dependents, co-signer(s), etc.), and to any other person legally representing you. You have read, fully understood and agreed to the terms set forth in this Agreement. You hereby certify that you have had the opportunity to obtain legal advice as to the content of this Agreement and expressly and voluntarily agree to it.

Due to the coronavirus significant impact on the worldwide multimodal international moving industry, the market high volatility, and the inflation instability on moving services and materials, the pricing mentioned above will be valid only fourteen (14) calendar days starting from the date of issuance of the Quote, regardless of the completion of online booking and payment of deposit. At the expiry of this delay, the rates for the services stated in the present in addition to the fees stipulated in the terms and conditions online (ex: fuel, exchange rate, customs clearance fees, sea/air freight and/or road transport, container reservation, etc.) will be reviewed and may be subject to change. Any price increase will remain entirely attributable to the customer and will be effective from the expiry of the period, even if retroactive. However, once the company and/or its representatives have taken possession of the goods (e.g. collection, storage, reception), any increase will be immediately applicable, even if the time limit has not elapsed. In this case, if the increase is refused, the costs related to the services rendered must be paid and the shipment must be repatriated at the customer's expense, as well as all related services (e.g. storage, handling). In any case, rest assured that any increase will be disclosed as soon as possible. We are keeping this matter under careful review and will ensure that you are advised of any developments that may affect the fulfillment of contracted services. The present estimate pricing is not binding upon the company, its affiliates, its suppliers, its subcontractors, and any other third party involved in your move.

2. WEIGHT AND VOLUME ESTIMATE

The weight and volume are estimated according to the standards applicable in the moving industry (i.e. one cubic foot is equivalent to 7 lbs) and according to the details you have provided. The actual weight is determined when the shipment is ready for shipment (packaged and / or palletized) and weighed by the carrier. Thus, it may happen that the estimated weight and volume differ from the actual weight and volume. In any case, the volume or weight that exceeds the initial estimate automatically entails the use of additional services to fulfill the contract.

Please note that the estimate represents the minimum threshold to be paid by the customer. The company is booking in advance the required services from third parties based on the estimate since actual weight and volume are unknown at the time of booking. Among other things, labor, equipment and transport vehicle(s) must be reserved as quickly as possible to avoid any additional delay.

3. BOOKING CONFIRMATION

Any booking confirmed with a deposit has priority of pick up, as per contract projected date, which remains flexible depending on pickup location(s) required on your part. Booking deposit covers administrative fees, moving truck and team scheduling, equipment and materials preparation. Therefore it is non refundable.

4. PICKUP AND DELIVERY

The pickup or delivery dates are in no way guaranteed. However, rest assured that we will take all necessary measures to accommodate you in case of a postponement or change of date. The company cannot be held responsible for any delays caused by public roadways closures, bridges or ferries operating schedule, weather conditions or in case of mechanical or equipment failure, or events outside of the carrier's control, whether in relation to the availability of containers, truckers, or any other unforeseen circumstances requiring the company to change the date of the move. Note that shipping goods to another country requires strict monitoring of procedures that may be required by authorities, such as labeling and professional palletizing of goods.

The company is free to choose the means of performing the contract and we will chose the methods and means to transport your goods, unless otherwise specified or subject to the instructions provided by third parties, the authorities/customs or subject to the practices and customs of the multimodal international transportation industry.

5. SERVICES OUTSIDE OF CANADA

Services that cannot be served by one of our Canadian offices will need to be performed locally by an Agent. Unless otherwise agreed, the company is free to select an Agent of its choice for the fulfillment of its obligations cited in the contract.

The Agent is selected on the basis of the following criteria: the recurrence of the services rendered by the Agent to the company, the quality of its services and its availability.

The cost of materials and the hourly rate for the work will be determined by the Agent according to their normal costs in the location designated for the pick-up or delivery of the goods. These costs may be lower or higher than the rates charged by the company. The price of services to be rendered in the United States will vary depending on the Agent selected, the services required, the location and the period during which the services will be rendered. The costs are generally known from knowledge of the actual weight and volume of the shipment and receipt of the quote issued by the agent.

6. ADDITIONAL AND PROHIBITED SERVICES

Any and all additional services not expressly included on the contract will be to your account.

Additional services excluded from the Agreement can be listed as follows, but are not limited to:

• Decontamination, fumigation, cleaning and / or destruction of property in the event of inspection, infestation (e.g. pests, insects, rodents, prohibited or illegal materials) and / or decontamination;
• Provision of van and additional staff for a shuttle service;
• Provision of special external hoisting equipment such as an outside elevator or ladder lift;
• Provision of non-removal services by a third-party contractor, such as but not limited to handyman, electrical, plumbing, cleaning and specialist dismantling or reassembly services;
• Packing and stowing of goods within (i.e., inside) furniture items such as but not limited to cabinets, dressers, drawers etc.;
• Handling (entry / exit) of goods in a warehouse and other related storage services;
• The removal of a container from the chassis of a vehicle;
• The placement of the container on the ground;
• The placement of the container back in the chassis of a vehicle;
• Any other move of the container not specifically and expressly mentioned in the quotation;
• Crating services;
• Any palentage service;
• The movement of a heavy object and / or of an irregular size (e.g. spa, piano, safe, stereo, large table, etc.);
• The movement of a fragile object (e.g. sculpture, candlestick, glassware, porcelain, etc.);
• Payment of parking authority / permit expense where applicable;
• The provision of additional crates or materials (e.g. foams, bubbles, blankets, wood, straps, boxes, etc.) for the protection of goods requiring special packaging;
• Specific / required packing services for the protection of heavy, irregular or fragile objects are excluded. Note that only regular packing services (applicable to normal articles – e.g. not heavy, irregular or fragile) may be provided at the entire risk of the customer;
• Demurrage and/or container detention charges, and/or port/terminal and/or airport rent (storage) dues, Xray charges and any other unforeseen destination charges;
• Information services on duties, taxes and/or levies payable. These services require accounting and professional expertise that takes your specific case into account;
• Immigration, refugee and citizenship services, including but not limited to visa applications and all other requests related to a person's status within a country. These services require the expertise and support of the employees of the concerned government. You are responsible for maintaining a valid status for the importation of your goods to the country of destination and we are unable to assist you in this matter.
• And so on.

Prohibited services can be listed as follows (non-exhaustive list):

• Federal laws prohibit the shipment of the following: Explosive, Drugs, Dangerous Goods, Flammable Items, Cash, Highly Valuable Items that have Not Been Properly Reported, Gasoline, Propane, Liquid, Live Animals, Plants, Pornographic Materials, and so on;
• No food, hazardous, dangerous, flammable, radioactive, infested, contaminated, of harmful nature or pharmaceutical goods are allowed, unless otherwise indicated;
• All commercial goods, all professional equipment (for example all equipment related to the exercise of a profession - dentistry equipment, medical equipment, professional equipment, work equipment, business material - non-exhaustive list), all industrial goods, and all goods intended for resale are strictly excluded. These goods are subject to requirements which differ from those applicable to personal effects (“Houlsehold goods”);
• And so on.

You are responsible for not presenting for transport or handling / storage any excluded, restricted or prohibited goods.

Goods which, in the opinion of the carrier or of the person who has the custody or possession of the goods, are or may become dangerous or constitute a danger may, at any place and at any time, be unloaded, destroyed and / or made harmless, without the responsibility of the carrier being engaged.

Please note that the company is not obligated to provide a service that was not expressly included in the contract. You therefore accept the risks inherent in the exclusion of a service.

7. PAYMENT

Any balance will be due no later than at the date of pickup, either by certified check, bank draft, direct deposit, bank transfer, Interac e-transfer or cash only. Credit cards are not accepted unless otherwise agreed. In case of non-payment, refusal or impossibility to deliver, you remain fully responsible for the costs and charges related to all services rendered, to the initial transport, to any storage, handling, and redelivery charges, to any consequences resulting from an absence of total or partial payment and for the additional delivery fees, all of this must be paid before the final delivery, otherwise the carrier's right of retention may be exercised.

The Full payment of any invoice is usually an essential condition for the delivery of your shipment. In general, the carrier has the right to retain the transported goods until payment of freight, transportation costs and, where applicable, reasonable storage charges are settled. The pricing is based on the actual weight transported during your move. The actual weight consists of the gross weight. It includes the weight of the goods, the packing material, the pallets, the vaults, and/or any other material needed for the safe transportation of your goods as required by customs. The estimated weight assessed during the survey corresponds to the net weight. The gross weight cannot be estimated since goods assessed for transport are not finalized for shipment. Since the estimated weight represents the minimum threshold to be paid by the customer, it often happens that the customer voluntarily reduces the estimated weight despite the recommendations of our representatives in order to avoid extra charges in the event of a weight lower than the estimate. That said, you agree to be billed on the actual / gross weight of your goods under all circumstances.

All our bank details are indicated on each invoice, which the fastest method of payment is via an Interac e-transfer. Each payment made by the Customer must be accompanied by a proof of payment showing the exact banking data of all parties as follows, but not limited to:

• Date of sending the funds;
• Date of creation of the proof of payment;
• Amount sent and currency;
• Banking and beneficiary details of the sender and receiver.

However, the proof of payment does not represent the confirmation of reception of the said payment by the company, meaning that the funds have to be received in our bank account. This can only be confirmed during business hours on non-holiday days based on the local time of the city of Montreal, in the province of Quebec in Canada.

All payments must be done in the currency approved by the company. At our sole discretion, we will accept payments in Canadian Dollar ($, CAD) and/or in United States Dollar ($, USD). The company is not obligated to display prices in Canadian currency. The applicable currency is clearly indicated in the “Currency” section of the applicable contract and / or invoice. The prices displayed in United States Dollars are intended to facilitate the management of the file in consideration of the services provided in the United States.

Any delay between the sending of the payment, by you or one of your representatives, and the reception of this payment by the company cannot be held against the company and may incur extra fees.

8. CANCELLATION

The company retains the right to cancel the contract, if access to the premises is deemed to be affected, inaccessible or dangerous (e.g. unstable staircase or ramp covered with ice), if the customer refuses to make a payment on time, if the current volume/weight is disproportionate compared to the estimate concluded with the information given by the customer, and/or any other event having a significant impact on the organization of the move.

If you decide to cancel your move at any time, the deposit will not be refunded since it is a non-refundable fee necessary to reserve a moving date and to plan and organize the trajectory of the move. The company reserves the right to keep all sums already paid and to be paid in full for any balance that is due. If services have been rendered, the costs incurred will be retained.

In addition, a 20% charge of the total amount of the contract may be retained as a cancellation penalty, at the discretion of the company; the remaining amount will be refunded (if applicable). The amount kept by the company covers, among other things, the administrative costs, the human resources costs already disbursed and the cancellation of the services of third parties.

9. CLAIMS

The company is a broker specializing in residential moving. Any claim for loss/damage to goods and/or residence must be indicated on the proof of delivery/receipt (commonly called "POD - Prood of Delivery") and signed with the movers on site upon delivery.

The claim must be notified to the removal company designated in the customer's contract as soon as possible, either by writing directly by email to . Your complaint will be dealt with as soon as possible by the company's Claims Department team.

When your goods arrive at destination, you must do the following:

• 1. Inspect the goods you receive.
• 2. If the items are damaged, the boxes appear to be in poor condition or there is losses noted at the terminal or upon delivery, please specify this on the delivery documents/proof of delivery and have the responsible person sign it. You must be specific and mention the tag no. (e.g. #100), description of the item (e.g. chair) and of the damage (e.g. broken leg).
• 3. DO NOT WRITE "SUBJECT TO INSPECTION" on the delivery documents, otherwise, these reservations will have an impact on the validity of your claim.

Please take the following steps depending on whether the damage or loss was noted during delivery or not:

• 1. The company must be notified by email to claims@imsmovingnetwork.com of any loss or damage within three (3) days of delivery where loss or damage has not been noted upon delivery of the goods. In all cases, the carrier must be notified as soon as possible (only an Act of God can exempt you from this obligation).
• 2. Complete the claim form that will be provided by the Claims Department within the next thirty (30) days, sign it and return it to claims@imsmovingnetwork.com with the following documents:
• a. Claim Form;
• b. Clear photos of the entire items and their damages;
• c. Proof of purchase/Invoice/website references regarding the value of damaged/lost items. In the absence of documentation, your items will be compared to items of similar nature in the Canadian market;
• d. Any other documents that may be relevant in support of your claim.
• 3. The Claims Department will analyze your complaint and get back to you as soon as possible. If your complaint is not accepted, the reasons will be given to you in writing and we will see if we can resolve the situation in a different way. Note that during the analysis of your claim, no staff outside of the Claims Department is authorized to analyze your claim and make offers to you.
• 4. Your claim will either be: Accepted in whole or in part (subject to either monetary compensation or repairs) or rejected with reasons justifying the rejection of claim. The Claims Department may also address other claims related to the move even if not specifically related to damages/loss of goods. Internal measures may be taken against the parties involved in your move but the results may be kept private.

In the absence of one of the required documents or in the presence of a late submission, the processing of the complaint may be delayed.

You expressly agree that the maximum amount that may be awarded for any loss or damage to goods, whether as a result of negligence or not, shall be calculated on the following basis:

• (a) the value of the goods at the place and time of shipment with the applicable depreciation; or

The amount of any loss or damage calculated in accordance with the provisions of the above paragraphs must not exceed the agreed amount per lb ($/lb) as marked in the quote / contract, unless a higher value has been declared on the bill of lading or if a transit protection has been taken. The maximum liability is applicable during the transportation of your goods and during their storage.

One or more breaches of the contract (ex: the presentation of prohibited goods);

Hidden defects in goods;

Inherent defects in goods (ex: fragile antique furniture not having been declared to the carrier before the conclusion of the contract or subject to special protection provided for in the contract);

The intervention of a third party outside the control of the company (ex: customs inspection);

Rust, oxidation, discoloration, mold, deterioration (this type of damage can occur, among other things, during atmospheric change – ex: loading of goods during a heat wave, unloading of goods during heavy rain at the date planned for delivery with the customer);

Packaging by the customer or by the third parties hired by the customer (i.e. goods that are not packed by the company's movers are not covered);

Goods placed by the customer inside a furniture or a vehicle are not covered;

The mechanical or electronic defect or malfunction of a good;

The exclusion of additional services from the contract;

And so on.

At the sole discretion of the company, Canadian currency will be prioritized in the event of a claim to assess loss / damage and the market value of the goods will be assessed according to the Canadian market.

10. ACT OF GOD

The company and its suppliers / subcontractors cannot assume liability for any loss, damage or injury of any nature, whether in whole or in part resulting from an act of God or any other force majeure, including but not limited to: a fire, a volcanic eruption, an environmental eruption, environmental pollution, environmental contamination, inclement weather, deterioration due to temperature, earthquake, flood, water or power shortages or failures, tropical storms or hurricanes, riots or civil commotions or disturbances and any other acts of similar nature, sabotage, arrest, strikes or other labour disruptions, restraints of rulers or people, expropriations, acts of terrorism, war, insurrection, quarantine restrictions, government health advisories or warnings or alerts of any kind or nature, government seizures, refusal or cancellation or suspension or delay of any government authority of any license, permit or authorization, damages to its facilities in Canada, or any other country, and any other factor unforeseen by our company that impacts negatively or hampers its ability to fulfill any of its contractual obligations.

All of these factors are beyond the control of our company and its suppliers / subcontractors, and do not constitute a failure to operate properly or to manage the Customer's transportation.

In addition, factors beyond the control of our company, its suppliers and subcontractors cannot be held against us and cannot constitute a breach of contract. In the event that any of these conditions apply, we shall be excused, discharged or released from contractual obligations to the extent that such obligations are limited or prevented, without liability of any kind.

In case of damages to the Customer’s property (i.e. wall, floor, door, windows, and so on), we will not be held responsible for any loss or damage that is not declared to our crew and signed within a reasonable delay.

The Customer agrees to take full responsibility for any and all damage caused by the placement or removal of the items that cannot be placed or removed without possible damage to the item, the property and/or the surroundings. Also, when instructed by the Customer to try and force any item into a situation where damage could occur, our staff will try to accommodate the requested requirements, but we will not be liable for any damage that may occur.

When booking with us, the Customer allows our team of movers to take all reasonable measures to complete their work and the Customer understands that for health and safety reasons, they cannot remove their shoes or renounce to use necessary equipment for transportation.

11. DAMAGE TO PROPERTY

In case of damages to the property (i.e. wall, floor, door, windows, and so on), the company will not be held responsible for any loss or damage not certified with the team of movers. Before leaving the property, the movers go around the house to ensure everything is in place and that all goods were picked up or delivered. All damages resulting from their work are noted on the work order and / or proof of delivery. Therefore, the absence of notes presumes that no damage has been caused by their actions. Damages that are not caused by the fault of the movers will not be compensated by the company (ex: old floor worn by time or normal use, wall damaged by former tenants, stains already present, etc.).

You agree to take full responsibility for any damage caused by moving items that cannot be placed or removed without risk of damage to either the item, property and/or the surrounding area. When force is required to move or place an item, rest assured that company personnel will try to best meet your needs and move the item with care, but cannot be held responsible for any damage that may occur given your acceptance of the risk.

When booking with us, you allow our team of movers to take all reasonable measures to complete their work. For health and safety reasons, they cannot remove their shoes or renounce to use necessary equipment for transportation.

When loading or unloading your goods at residence (i.e. home, apartment), the company will not be liable for any dirt left. If the dimension or weight of the goods is subject to damage the residence during the move, we must be notified in advance. The customer can measure the doorways and hallways in advance before the date of the move to ensure they are wide enough for large objects to pass through. The customer can prepare the residences (origin/destination), either by protecting walls, carpets, floors, furniture or other fixed and non-movable objects and by providing for removal of door frames.

12. COLLECTION, USE AND TRANSFER OF DATA

You must provide the following information (non-exhaustive list) in order to allow the company to fulfill its obligations and provide an efficient and quality service:

• If applicable, the full and legal name of the person or legal entity responsible for paying for your move and all their contact information (e.g. an employer, a company, an organization, etc.) accompanied by a letter of authorization or a mandate (as the case may be);
• If applicable, the full legal name of the person or legal entity legally owning the goods to be moved and all its contact details accompanied by a letter of authorization or a mandate (as the case may be);
• Your full legal name;
• Your email address;
• Your phone number at origin and destination;
• Your exact address at origin and destination;
• Your valid passport;
• For any vehicle, a registration certificate, a sales contract and proof of purchase in your name;
• The estimated weight / volume of all the goods to be transported;
• The detail and nature of the goods to be transported;
• The complete description of the places of origin and destination and any particularities related thereto (e.g. number of floors, elevator, parking, entrance dimensions, etc.);
• A detailed list of the goods to be transported and their real value;
• The desired protection coverage and services desired.

You hereby certify that all the information to be provided is up to date and you will be responsible for notifying the company of any changes as soon as possible.

The information collected may be transferred to computers located in a region or country that may differ from the place of initial collection - and stored there - the information may be kept in one or more places where data protection legislation differs from where you currently reside.

You consent to your data being transferred for the purpose of the Agreement.

The company, its suppliers and its subcontractors can communicate your data in good faith if they consider it necessary to fulfill a legal obligation, protect and defend their rights or their property, prevent possible wrongdoing or investigating such acts in connection with the Agreement and protect against civil liability

13. APPLICABLE LAW & CHOICE OF COURT AGREEMENT

The customer’s contract is managed by the head office located in the province of Quebec in Canada. It will be submitted and must be interpreted according to the laws of Canada and the laws of the province of Quebec.

Any legal action shall be debated in the province of Quebec in Canada. The courts of the district of Montreal will be competent to settle all disputes.

14. INDIVISIBILITY

If any provision of this Agreement, or any part of it, is declared inapplicable, void or invalid by a court, the remaining provisions or parts will remain in full force and effect.

If a court decides that any provision of this Agreement is inapplicable, void or invalid, the provision in question shall be enforced to the fullest extent permitted by law and all other provisions shall remain in full force and effect.

If a court decides to invalidate a disclaimer, the parties to this Agreement expressly agree to treat these clauses as also intended to limit / reduce liability.

15. YOUR RESPONSIBILITIES AND INVOLVEMENT

International relocation requires the use of different modes of transport, the involvement of third parties and compliance with applicable national and international laws, therefore, your cooperation throughout your move will be essential.

The Operations and Logistics Department is in charge of organizing the course of your move. You are hereby advised to promptly communicate in writing all information likely to have an impact on your move with the Logistics Manager assigned to your file. You are responsible to ensure that the information entered in the documentation required by the authorities is valid and truthful. You must contact the logistics manager of your file within the shortest delay for any change that may impact the organization of your move. Any communication sent to anyone other than the Logistics Manager (or any other person in charge of your move or a specific aspect of it) may result in delays, in which case we will not be held responsible.

The sending of your shipment may require that you fulfill important documentation within a short delay due to the complexity of your move. Therefore, you are responsible to ensure that you have access to the Internet when needed and to plan for the use of a printer/scanner/fax/computer/phone. For instance, the authorities may require that you fill a form only available online. You may have to return it through an intern system that requires the creation of a private account, a user name, and a password.

You accept that any documents be drafted in the English and/or French language. You accept that all documents submitted to be in English and/or French language, except if required in another language following the laws of the origin/destination country. All documents for our internal review must be submitted in English and/or French language. If the original document is in another language, it must be translated with exactitude. Only the translated version in English and/or French of any documents submitted to our company will be reviewed, therefore you will be responsible to ensure the validity and exactitude of the translation.

You are responsible for the effective management of your email account at all times and to inform us of any changes to reach you. Please note that it is possible for an email to be received in the spam or junk e-mail section; hence you will be held responsible for the consequences of your failure to respond. You also agree that certain email may be mandatory for administrative and legal purposes (e.g. change to the listing / contract, proof of payment, Agreement, notification of legal documents, etc.).

You will find below a non-exhaustive list of your obligations (if applicable):

• Read and understand the terms and conditions of your contract;
• Notify the service companies (electricity, cable, telephone, Internet, etc.) of your move;
• Remember the planned date of the move and prepare accordingly;
• Give a complete and accurate description of the locations of your home and destination addresses, check for the availability of parking spaces and access to your entrance;
• Declare in advance the peculiarities of the path leading to your address that may cause difficulties to our team. These may include finding the exact location or treacherous traveling (e.g. mountainous area, isolated area);
• Declare in advance the possession of heavy goods, fragile or special values, otherwise additional costs may be claimed. In case of refusal of payment, the damages that may be caused to these goods will be at your risk;
• Check the conditions of your assets before the move and ensure that they can cross borders and pass customs inspections to avoid any additional costs related to decontamination, cleaning or destruction;
• Make a reasonable estimate from the outset of the estimated weight (lb) occupied by the goods to be moved;
• Prepare your home and destination address, either by protecting walls, carpets, floors, furniture or other fixed and non-movable objects, and by providing for removal of door frames;
• Reserve the elevator of the building for a sufficient period of time in the event of unforeseen circumstances and declare the size and weight of the goods that cannot enter the elevator;
• Be in touch with your logistics manager at all times;
• Prepare a valued inventory of your goods in a clear and precise manner;
• Make the valuated inventory of your goods in advance before the date of your move;
• If you pack your goods yourself, they should be packaged as carefully as possible into strong boxes that can support enough weight with quality tape;
• Obtain all relevant and important information from the consulate of the country where you will be moving;
• Prepare household and electronic appliances for transportation: disconnection, installation of protective devices for transportation, etc.;
• Make sure that all items of your move listed on the inventory are picked up during the removal of your belongings;
• Respect the rules of transport of the shipping line, the trucking companies and/or the airline companies in connection with the transport of personal belongings for an international move.

Any delay and/or damages caused by your physical absence, your absence of response, your late response, your poor filling of documents, your tardiness in the sending of the required documents, your late confirmation for services, your late preparation before the date of your move and so on cannot be held against us and may incur extra fees.

For example, if you fill a document for customs but do not update the required information in case of changes, you remain responsible for any false declaration/information provided for customs and/or any other authorities. It is extremely important that you communicate any changes to our team that may impact the organization of your move.

You declare to be the legal owner of the goods declared and have the authority and full power to have them transported without restriction to the chosen destination. Should you be acting on behalf of another person, the company will require his or her written authorization as well as his or her legal identity and full contact information. You will be responsible for notifying us of any changes, so that we can contact you or contact the person you represent at all times.